FAQ

We are waiting for you from 3pm to proceed with your check-in. The next day, you can dispose of the room until noon.

We offer valet parking service and private and secure parking lot for 35€ per day. Otherwise, you can find a BePark parking two minutes away from the hotel by car.

You can come and enjoy our American breakfast buffet from 7:00 am to 10:30 am from Monday to Friday and from 7:00 am to 11:00 am from Saturday to Sunday.

At Le Châtelain Brussels Hotel, we are concerned about offering you a quality service. This is why our reception is open 24 hours a day to meet all your needs.

Pets are not allowed except for service animals (upon presentation of an official certificate).

Yes, take advantage of our free high-speed connection in the entire hotel.

Come and enjoy a tasteful meal or a fresh drink everyday from 11am to 11pm.

To make a reservation, you can either call the following number: 0800 92 067. You can also make a reservation by email at the following email address :  res@le-chatelain.com or simply on our website.

If you want to make a reservation for a group of more than 10 people or for an event, please contact the group reservation service at the following email address : events@le-chatelain.com.

You can have your room from 3pm, being the check-in time. Otherwise, we can of course keep your luggage in the luggage room until 3pm.

Your room must be vacated by noon, being the check-out time. After 2pm, you will be charged for the next full night.

For an adult over 12 years old, breakfast is 37€ per person. For children between 6 and 12 years old, breakfast is offered at the price of 19€. For children under 6 years old, breakfast is free.

From 0 to 3 years old, a baby cot is provided on request free of charges. From 4 to 12 years old, your child will sleep on the sofa-bed of your room of a supplement of 80€.

Yes, room service is available 24/7 and the menu is displayed in your room.

Yes, we offer two rooms adapted for people with reduced mobility.